FAQ's
Have a question for us? Unsure what happens next? Just go to our FAQ page and we are sure you will find your answer. If you do not, please contact our friendly sales team on 01527 877711 or mail us at [email protected]
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Yes, the billing address and shipping address may be different. You can change this when processing your ribbon order. Please ensure the correct address, plus postal code is quoted.
All mainland UK ribbon deliveries go by post using a UK carrier service, the best option can be selected on checkout or when items are in your basket.
We can ship ribbon outside EU but this is subject to an agreement based upon receiving a quote on the weight and dimensions of your goods.
Our aim is to dispatch orders received by 1 p.m. UK time on the same working day.
All ribbon orders £250.00 and over will receive free delivery within UK mainland (excluding N. Ireland, Scottish Highlands/Islands).
Please see options available on website when checking out.
If your ribbon order has not been received within 7 working days please contact us with reference details and we will look into this for you
You can add to and delete ribbons from the shopping cart at any point during the shopping process. When you decide to checkout there will be a summary of all items you have selected. Please check this carefully. Once you have confirmed and paid for your ribbons they will be sent straight through to our ribbon warehouse where picking will start. For this reason your ribbon order cannot be changed once confirmed.
Unfortunately, not. We are an online business only.
There is no minimum order.
No, The Ribbon People do not disclose or share any information.
We take payment through PayPal, Apple Pay or credit card – ensuring a safe transaction for both parties